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Policy

Refund Policy

# Refund & Cancellation Policy

**Last Updated: August 18, 2026**

This Refund & Cancellation Policy explains the rules applicable to purchases, subscriptions, services, and other paid offerings made through **rebootriseagain.com**, the Reboot Rise Again mobile application, or other official Reboot Rise Again channels.

## 1. General Policy

We aim to provide clear information about our products and services before payment.

Refund eligibility may depend on the type of product or service purchased and the circumstances of the request.

Nothing in this Policy is intended to limit any consumer right or remedy that cannot legally be excluded under applicable law.

## 2. Cancellation Before Fulfilment

If you wish to cancel an order or paid service before fulfilment or commencement, contact us as soon as possible.

Where cancellation is accepted, the applicable amount will be refunded according to the payment method and applicable terms.

Once a service has commenced, been delivered, activated, or substantially performed, cancellation may no longer be eligible for a refund except where required by applicable law or specifically stated for that service.

## 3. Digital Products and Services

For digital products, subscriptions, memberships, or digitally delivered services, refunds may be available where:

* The purchase was made in error and the request is accepted before substantial use;
* The purchased service cannot reasonably be provided by us;
* A duplicate payment occurred;
* A technical issue caused an unauthorized duplicate transaction;
* A refund is otherwise required under applicable law.

Once a digital service has been substantially accessed, consumed, delivered, or completed, the payment may generally be non-refundable unless otherwise stated or required by law.

## 4. Subscription Cancellation

If a subscription is offered, you may cancel future renewals using the available cancellation mechanism or by contacting us.

Cancellation of a subscription generally prevents future charges but does not automatically entitle you to a refund for the current billing period unless the applicable subscription terms provide otherwise or a refund is required by law.

## 5. Duplicate or Failed Transactions

If your account is charged more than once for the same transaction due to a technical or payment-processing error, the duplicate amount will be reviewed and, where confirmed, refunded.

If money has been deducted but an order or subscription was not successfully created, please contact us with the transaction details so that we can investigate.

## 6. Non-Refundable Purchases

Unless otherwise stated or required by applicable law, the following may be non-refundable:

* Services already substantially performed
* Digital content already accessed or delivered
* Subscription periods already used
* Customized or personalized services already commenced
* Purchases specifically identified as non-refundable before payment

## 7. Refund Request

To request a refund, contact us with:

* Name
* Registered email address or phone number
* Order/transaction ID
* Date of payment
* Amount paid
* Reason for the refund request
* Any supporting information relevant to the request

We may request additional information reasonably necessary to verify the transaction.

## 8. Refund Review

Each refund request will be reviewed based on:

* The product or service purchased
* Whether the service has been used or delivered
* The reason for the request
* The applicable purchase terms
* Any technical or payment-processing issue
* Applicable consumer-protection and other laws

Approval of a refund is not guaranteed unless the circumstances qualify under the applicable terms or law.

## 9. Refund Processing

Once a refund is approved, we will initiate the refund through the applicable payment method or payment provider.

The time for the amount to appear in your account may depend on the payment gateway, bank, card issuer, UPI provider, or other financial institution.

Where a refund is legally required, it will be processed within the period required by applicable law.

## 10. Promotional Offers

Special promotional offers may have separate cancellation and refund conditions.

Any special refund conditions applicable to an offer will be displayed before purchase and will form part of the purchase terms.

## 11. Fraudulent or Unauthorized Transactions

If you believe that a transaction was made without your authorization, contact us immediately.

We may investigate the transaction and request information necessary to verify the claim.

You should also contact your bank or payment provider where appropriate.

## 12. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time.

The updated version will be published on this page with a revised "Last Updated" date.

## 13. Contact Us

For refund, cancellation, or payment-related requests:

**Reboot Rise Again**

Phone: **+91-9596786342**

Website: **rebootriseagain.com**